Responsible Gaming
Gambling Should Be Entertainment
At BitStarz, we believe gambling should be enjoyed purely as a form of entertainment, not as a way to earn money or solve financial problems. It's important to understand that the odds are always in favour of the house, and you should never gamble with money you cannot afford to lose.
Please gamble responsibly and within your means. Set a budget for entertainment purposes only, just as you would for cinema tickets or dining out.
Age Verification
BitStarz is only available to players who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age in Australia, you must not use this website. Parents and guardians are encouraged to discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about how much you gamble or how much money you've spent
- Increasing stakes: Needing to gamble with larger amounts to get the same excitement
- Loss of control: Unable to stick to a budget or stop when you intended to
- Neglecting responsibilities: Spending time and money on gambling instead of work, family, or hobbies
- Using gambling to cope: Gambling to escape problems, relieve stress, or manage emotions
- Borrowing to gamble: Using credit, loans, or borrowed money to fund gambling
- Failed attempts to quit: Repeatedly trying to reduce or stop gambling without success
- Lying about gambling: Deceiving friends or family about the extent of your gambling
- Jeopardising relationships or opportunities: Gambling is affecting your personal relationships or career
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Player Protection Tools
BitStarz provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during play sessions about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Time-Out: Take a break from your account for a period you specify
We encourage all players to use these tools proactively. You can manage your account settings at any time through your BitStarz player account.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organisations:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au
Free, confidential counselling and support services for people in Australia affected by gambling problems. - Lifeline Australia – 13 11 14
24/7 crisis support and counselling available by phone. - Beyond Blue – 1300 224 636
Support for mental health and wellbeing concerns, including gambling-related stress.
United Kingdom
- GamCare – www.gamcare.org.uk
Free and confidential support for problem gamblers and their families in Great Britain. - GamStop – www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Evidence-based information and resources for responsible gambling in Canada.
United States
- National Council on Problem Gambling – www.ncpgambling.org
Referrals to local treatment facilities, support groups, and counselors throughout the US.
International
- Gamblers Anonymous – Self-help support group with meetings worldwide
Get Help Now
If you're experiencing problems with gambling, please know that help is available and recovery is possible. The earlier you seek support, the better your outcomes are likely to be.
Don't wait – if you think you have a gambling problem, reach out to one of the support organisations listed above today.
Your wellbeing is important to us. BitStarz is committed to promoting responsible gaming and protecting our players.